If the courier cannot complete the delivery or the recipient cannot accept the order three times in a row, the goods will be returned to Apple and refunded to the original method of payment.Ĭourier Delivery: If you are not at home when the courier attempts to deliver your order, the courier will leave a card. In both cases, for prepaid orders the courier will issue a One-Time Password to the phone number provided at time of checkout, as well as requiring a signature upon delivery. If you provide a home address which has a reception or concierge service, our courier will deliver to the concierge. If your order is being delivered to a business address, our courier will deliver to a mailroom or delivery point. Make sure the recipient is able to answer the phone number that was specified when placing the order, as well as receive the One-Time Password. If you have selected Payment on Delivery as your preferred method of payment, on the day of delivery, the courier will contact the recipient to schedule the delivery time. The email they receive will only display product, delivery and tracking information. During checkout, simply enter the recipient's email address in the 'Email Address (optional)' field within the ship-to section. If your order is being delivered to someone else, you may want Apple to let them know it’s on its way. They will be unable to complete delivery without this code. The courier will ask for this OTP code when delivering the order. You can track the status of your order here.įor prepaid orders, the courier will issue a One-Time Password to the phone number provided at time of checkout, as well as requiring a signature upon delivery. If you do not receive the emails, check your spam folder. Make sure that the email address and telephone number on your order is correct. If ordering as a gift, you may wish to provide your own email address and not the address of the recipient.

Once your order ships, you’ll receive an email and text message containing your order details, courier and tracking information. Shortly after you place your order, you’ll receive an e-mail to confirm that it is being processed. boxes.Īvailable for certain PIN codes you can choose a scheduled delivery method for each item on your orderġ - 2 days after shipping, before 10.30 amġ - 2 days after shipping, delivered before 12 pm For prepaid orders, the courier will issue a One Time Password to the phone number provided at time of checkout. A signature may be required for delivery. Some items may ship separately to ensure you receive them as quickly as possible. Items will automatically ship as they become available. Express DeliveryĮxpress delivery is available on in-stock items. Delivery is free on all orders placed on.

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